Contact Pro Move Labor

Your peace of mind matters to us. If you have questions, need help resolving an issue, or just want some encouragement, we're ready to assist. Contact us, and we'll swiftly respond to your needs.

Call 1-888-444-2261

Get In Touch

Unable to find form

FAQS

How do I book your services?

Booking is easy! Just visit our website or call us directly to schedule your moving helpers. We’ll help you select the right services based on your specific needs.

What kind of services do you provide?

We offer labor-only services including loading, unloading, packing, unpacking, and moving large or heavy items. This allows you to manage other aspects of your move such as transportation and supplies.

Are there any hidden fees in your pricing?

Absolutely not. We believe in transparency. The quote we provide is comprehensive, covering all the agreed-upon services without any hidden costs.

Can I modify or cancel my reservation?

Yes, you can make changes to or cancel your reservation. We appreciate as much notice as possible, ideally 24 hours, to help us manage our schedule and serve you better. Please note that cancellations made less than 24 hours before the scheduled service time are subject to a 20% cancellation fee.

What do I need to provide on moving day?

Since we provide labor services, you’ll need to have your moving truck, packing supplies, and any necessary equipment ready. Our team will handle the heavy lifting and packing as directed.

How is the cost of services calculated?

Costs are based on the number of helpers and the hours they are booked for. We offer competitive rates to ensure you get the best value for your money.

What should I do before the movers arrive?

Ensure all items are ready to be moved and the area is accessible. Secure a parking spot for the moving truck close to your entrance to facilitate quick loading and unloading.

Are your movers insured?

Yes, all of our movers are fully insured. We prioritize the safety and security of both our team and your belongings. Our insurance coverage ensures that in the unlikely event of accidental damage or injury, protection is in place. This insurance includes liability and workers' compensation, so you can feel confident and secure throughout the moving process.

What if something gets damaged during the move?

We take every precaution to ensure that your belongings are handled with the utmost care. However, in the rare event that an item is damaged during the move, we are prepared to address the issue promptly. Here’s what to do:Report the Damage: Notify our team as soon as you notice any damage. This allows us to document the issue immediately and begin the process of resolution.Documentation: We may ask for photos of the damaged item(s) to assess the extent of the damage and determine the best course of action.Claim Process: We will guide you through the claims process. Our insurance coverage may provide compensation for the damage, depending on the circumstances and the level of insurance coverage you selected.Resolution: Our goal is to resolve any damage claims quickly and satisfactorily, either through repair, compensation, or replacement, depending on the specific terms of your insurance policy.Customer Satisfaction: Your satisfaction is important to us, and we strive to resolve all issues related to move damage carefully and efficiently.

How long will the moving process take?

The time it takes depends on various factors including the volume of items, the services selected, and the distance between loading and unloading points. We can provide a more precise estimate once we discuss your specific moving details.